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verizon service

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Contributor bharatmd1
Contributor
Posts: 2
Registered: ‎09-25-2009
Message 1 of 2
(3,989 Views)

i had really bad experience with verizon service.The rep was so rude, i immediately felt  like cancelling all my verizon accounts.there was dispute about late payment charges.verizon is not sending the bills via us mail eventhough i told them to do .They dont want to accept their mistakes. please share your experiences if you had experienced  horrible verizon service.

1 REPLY 1
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 171
Registered: ‎07-10-2009
Message 2 of 2
(3,902 Views)

Have you gotten this resolved?  I apologize about the way you feel you were treated regarding the late payment. Was this Copper or FiOS service?   I will do what I can to get you hard copy billing again if thats what you prefer.  Private message me your name addy and billing tele #.

Joe D
Verizon Telecom
Fiber Solution Center


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