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we were home - tech didn't show - got a text that they missed us!?

we were home - tech didn't show - got a text that they missed us!?

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Contributor HB12345
Contributor
Posts: 9
Registered: ‎04-13-2019
Message 1 of 2
(212 Views)

We were waiting by the front door. Tech expected between 8-9. At 8:10 we get a text that they missed us because we werent home??? So frustrating.

1 REPLY 1
Moderator Moderator
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Posts: 2,020
Registered: ‎03-10-2011
Message 2 of 2
(202 Views)

Hi HB12345

 

Your issue has been escalated to a Verizon agent.  Please check your Private Message Inbox for a message from Verizon_Support.  You can find your Inbox by clicking on your username at the top right corner of this page.  Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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