DSL Connection issues & wireless
sewlady2
Newbie

Does anyone know how to get a Verizon technician to your home?  Techs have tried to fix it on line, taking control of laptop & desktop. Now my laptop doesn't work.  I have to unplug & replug to get the internet and I'm directly wired to the modem with my desktop, something I didn't have prior to DSL.  I was to get a call back from a technician 24-48 hrs. from my 2 hr. phone call with them on 7/27; still no work and apparently no ticket showing up.  Not a happy customer and I'm hoping someone can give me some answers on how to get a person out to resolve the issue. Thanks.

0 Likes
Re: DSL Connection issues & wireless
Anthony_VZ
Master - Level 3

Since we haven't heard back from you or have received a form submission as requested in your private support case, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.

0 Likes