Customers With Disabilities
 
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Contributor
Posts: 2
Registered: ‎04-19-2012
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Enhanced speed

I pay for enhanced speed internet but the speed test I did showed it at .33 not even 1mps!!! Why should I keep paying 40 a month if I am not getting the speed I am paying for

Platinum Contributor I
Posts: 6,658
Registered: ‎12-15-2010
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Re: Enhanced speed

Some upload results, along with a ping result and some Transceiver Statistics would be appreciated in this case. If you need help finding how to get the Transceiver Statistics, tell us what modem you have (make and model) and if you have any separate routers.

 

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