My internet keeps shutting down
crossingmary1
Newbie
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Re: My internet keeps shutting down
dslr595148
Community Leader
Community Leader

#1 Please post your Transceiver Statistics from your modem

#2 If you don't know how to get that info:

a) What is the brand and model of your modem?

b) If you have a seperate router: What is the brand and model of it?

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Re: My internet keeps shutting down
Shamika_VZ
Contributor - Level 3

Good Afternoon,

Did this resolve the Internet trouble for you? If not, I have sent you a private message so I can assist.

Shamika_Vz
Verizon Support

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

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