05-18-2009 08:11 AM
Okay, so I'm just starting out with DSL, and I got the startup instructions that came with the filters. However, I signed up with the package that comes with the free wireless modem, and that wasn't in the package with the filters. Does that come separately? (I know, I'm **bleep**, but I don't want to contact Verizon if it's going to come in a few days anyway)
Thanks so much!
05-18-2009 09:07 AM
A DSL filter is not required if the split method is used.
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05-23-2009 10:22 AM
05-29-2009 05:49 PM
I am a new subscriber and ordered my DSL service online and they sent the filters and other materials without the modem. I called and eventually spoke with someone that it was a mistake and they shipped my wireless modem immediately. I just got the modem today.
I think there is an issue with the online ordering and the free modem offer not being communicated on the submitted order. Just give them a call and they will ship you the modem.