×

Switch Account

Bought New Verizon Router to avoid rental fee and installed now questions about TV and internet

Bought New Verizon Router to avoid rental fee and installed now questions about TV and internet

Reply
Contributor dsbutler71
Contributor
Posts: 1
Registered: ‎11-30-2012
Message 1 of 2
(1,401 Views)

In an effort to save the rental fee for the Verizon router, we purchased a new router from Verizon for $149. We've had it installed for about a week and our signal throughout the house is worse than the rental router (that is also 5 years old). Our smart TV no longer consistently connects well to the Internet. The range is worse than the old router. Anyone else have this problem and been able to fix it? This is my last ditch effort before I return it and go back to the 5 year old rental router...

1 REPLY 1
MVP Smith6612 MVP
MVP
Posts: 7,367
Registered: ‎12-15-2010
Message 2 of 2
(1,334 Views)

What router did you purchase? The G1100? 

 

Are you using the 5Ghz connection or the 2.4Ghz network? Did you combine both? Is the router set to do Auto Channel Selection or no?

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.