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Hi there, hope someone can help me out. I had the modem on bridge mode for a very long time until one day i lost connection. I called support. The tech suggested that i put the modem on PPPoE and that should solve the problem. I agreed. But now i want to switch back to the bridge mode. The problem is the modem won't save the settings. When the modem resets, it won't let me in. It stalls. I therefore have to reset the modem. When i reset, the setting returns to PPPoE instead of Bridge Mode. Why won't my modem save the setting? Thanks in advance.
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Ok i was able to solve this problem. Reason why i couldn't get into the GUI after the modem resets is because i need to have a static ip on my pc. Once i did that i was able to get into the GUI after the modem reseted. I just connect it to my router and whoala i got a connection.
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Try ping 192.168.1.1 if the modem is resolving itself i. e 4 sent /4 received /0 % loss .Then open the GUI 192.168.1.1. If the modem was reset thenuse the
USER NAME as admin
PASSWORD as password
next you will get a pop up to change the password change it to
USER NAME :admin
PASSWORD : admin (so that tech rep can access the GUI nxt time you call tech support )
now you will see the complete verizon page
westell 6100 modem has twi GUI one is with the blue and white background and the other one is red and black
so the following description is for the modem which has the red and black background
1. Put the modem in the bridge mode click the blue icon in front of LAN under edit (on advanced DSL configuration page ).....select the protocol type as bridge and routed bridge
2. disable the LAN server
click the MAIN and see under the MY NETWORK it should show the red "x" then the mode is now in the bridge mode
now visit the link 192.168.1.1/verizon/redirect.htm
and if you see a disable button on the page then click on disable and you will see the same verizon main page
now connect the modem to the router
if you are using the linksys then we need to change the ipadress (default gateway ) for the router because the 192.168.1.1is the ipadress which the westell also has .
you can do it under the set up tab in the GUI of the linksys
now click on the status tab and see if we are getting some ipadresses (LAN /WAN ipadresses ) if we are getting some then you should be able to go online .
if not click on release DHCP and then click on renew DHCP instead of DHCP it could be IP ADRESS if not
open dos promt for xp
click start > run > cmd > openes the command prompt
ipconfig check the LAN ipadress
ipconfig /release releases the LAN ipadress
ipconfig /renew gets a new LAN ip adress
once it is done access the GUI for the linksys and check if you are getting the LAN / WAN ipadress
if yes , then try to go online if still the internet will not work then
configure the router for the pppoe connection
get your ISP provided user name and the password if you dont remember call ( 800-567-6789 ) press 1 , 2 to avoid the IVR
so under set up tab select the
connection type : pppoe
user name : verizon provided user name
password : verizon provided password
go to the status tab check the ip adress if still you are not able to go online with the WAN IPADRESS then its time to call router tech support ..
for the time being ....if you would like to connect to the internet reset the westell 6100
access the GUI with 192.168.1.1 and change the deafult password to admin
and visit the link 192.168.1.1/verizon/redirect.htm
click on disable
and if you see verizon page again ...then under my modem if you see an ipadress which starts with 71/70/98/123/....and so on
then you should be able to go online but it should not start with 10.x.x.x if it does call 8005676789 to set a pppoe connection
:-).
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Grüße Fräulein, Sturm-Verbot-Führer, Hello, I'm not sure what you're trying to do, Westell 6100F Updated 6100 Personally, I prefer 6100, his situation, unless the work and want to 6100F, 6100, and even a few seconds and pull the safety pin and press reset on the back to keep resetting the modem. Then you forget any order to show clearly, as you know, but I said, try some of the areas of equipment that is to solve the problems that engineers use a modem http://192.168.1.1/Verizon/rederict.htm However, I never seen a switch in September bridge mode, if you use a router or a set of PPPoE, if only for its computers directly to the modem.
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See as need be
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hey
If we reset the westell modem Then all the settings gets back to the default setting . by default the westell modems are set for Open pppoe connection .....so the settings gets bck to teh pppoe type
if you reset the modem try the link wwww.192.168.1.1/verizon/redirect.htm
and username : admin
password : password (by default )
on the restricted page click the disable button
now the modem is in the pppoe settings...if when the modem was in the bridge mode did not work then do the DOUBLE NATTING for the wetell 6100 ....
change hte default gateway of th ewestell to any of it 192.168.2.1 or 192.168.5.1
so that it will not conflict with the linksys wireless router's default gateway coz ....if we 'l keep the two ip default gateway as the saME IT WILL CONFLICT WITH EACH OTHER ......THAT IS THE REASON YOU WERE NOT ABLE TO ACCESS THE MODEM AFTER DOING THE BRIDGE MODE SET UP WHEN THE ROUTER WAS CONNECTED
then access the router and see if we have the WAN ipadress under status ....tAB
if nor then do the pppoe set up in the router and again check the WAN ipadress
if we have the ipadress then see if we are connected or not ...
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Thanks for trying to solve my problem. This is what's going on with my westell. I first change the modem to bridge. When i do that, westell tells me that it will have to reset (reboot). Problem is that i can't go into the modem's GUI after it reboots. So therefore i don't know if the modem is really on bridge or not. After the reboot, i try connecting the modem to my wrt54gl router. It doesn't work. It only works when the modem is on PPPoE. I think my problem is that the modem can not set itself to bridge mode. Everytime i do that, i can't go into the GUI and the modem stalls. Anyway to tell if it's the modem's problem? I live in NYC, brooklyn by the way.
Anyone who lives in NYC that has his/her westell 6100 successfully set to bridge mode? Just trying to figure out if i'm the only one experiencing this issue. Or is it verizon? thanks.
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Ok i was able to solve this problem. Reason why i couldn't get into the GUI after the modem resets is because i need to have a static ip on my pc. Once i did that i was able to get into the GUI after the modem reseted. I just connect it to my router and whoala i got a connection.