|This is the last time your account was accessed.|
I got the information that was suggested. Any comments on if we need a new modem or if it's a connection speed issue that makes our internet crawl.
Main My Network Firewall
Settings Advanced System
Monitoring Main Transceiver Stats
Transceiver Statistics Transceiver Revision 18.104.22.168.0.1 Vendor ID Code 4D54 Line Mode ADSL_G.dmt Data Path INTERLEAVED Transceiver Information Down Stream Path Up Stream Path DSL Speed (Kbits/Sec) 1376 448 Margin (dB) 6.1 21.0 Line Attenuation (dB) 35.2 27.0 Transmit Power (dBm) 15.9 11.9
No need for a new modem. Your line is in bad shape. You should be able to get 3Mbps and higher on that line if it can be improved. Locate your NID (See this FAQ on what a NID is: http://www.dslreports.com/faq/1317 ) and connect your modem to it. Once that is done and the modem has connected, provide your new Transceiver Statistics. Your NID is often located near your electrical meter or panel. Sometimes it is located on an extension pole if your property is a distance away from the road.