08-02-2013 08:52 AM
I am switching my 2nd phone line and internet service to a new provider due to multiple problems I've been having the last year. I have been on hold using the phone number that is listed for such transactions (can't be done on web site), and when I finally get a live person and tell them what I need, I get transferred and placed on hold again, for a very long time. Please help me. I've reached in for technical support so many times the past year and am finally done with this service. Thank you.