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Can't get anybody to help me cancel part of my service

Can't get anybody to help me cancel part of my service

Contributor mmadde
Posts: 1
Registered: ‎08-02-2013
Message 1 of 2

I am switching my 2nd phone line and internet service to a new provider due to multiple problems I've been having the last year.  I have been on hold using the phone number that is listed for such transactions (can't be done on web site), and when I finally get a live person and tell them what I need, I get transferred and placed on hold again, for a very long time.  Please help me.  I've reached in for technical support so many times the past year and am finally done with this service.  Thank you.

Contributor BobHatcher
Posts: 4
Registered: ‎11-28-2012
Message 2 of 2

You need to talk to accounts or billing.  1-877-567-6789 not tech support.

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