×

Switch Account

Can't get anybody to help me cancel part of my service

Can't get anybody to help me cancel part of my service

Reply
Contributor mmadde
Contributor
Posts: 1
Registered: ‎08-02-2013
Message 1 of 2
(326 Views)

I am switching my 2nd phone line and internet service to a new provider due to multiple problems I've been having the last year.  I have been on hold using the phone number that is listed for such transactions (can't be done on web site), and when I finally get a live person and tell them what I need, I get transferred and placed on hold again, for a very long time.  Please help me.  I've reached in for technical support so many times the past year and am finally done with this service.  Thank you.

1 REPLY 1
Contributor BobHatcher
Contributor
Posts: 4
Registered: ‎11-28-2012
Message 2 of 2
(271 Views)

You need to talk to accounts or billing.  1-877-567-6789 not tech support.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.