Can't reinstall Verizon highspeed Internet

[SinuheXXX]

Although I can get on the Internet, I still can't reinstall my Verizon high-speed Internet service. Nor have I been able to dowload In-Home Adviser.

RETEST CONNECTION
Connection Troubleshooting
TCP/IP Binding Fail
Adapter Enabled Fail
DHCP Fail
General Information

Time Zone EDT
Language Preference en
User Type existingdsluser
Modem Information

Name G90-610015-20
Connection Type ethernet

[smith6612]

Did you get a new comptuer, and are you trying to install things from the CD? If you're online, things are installed. Just visit Verizon's Support Website and download In-Home Agent (the new name of what you're trying to install) if you'd like.