Purchased the VISS yesterday. Activation went fine. However, when I attempt to download I am getting the following error:
variable used without being declared
I called Verizon tech support, who said that it was a Mcafee issue. I called Mcafee tech support who said it was a windows issue and that I needed to do all of the Windows updates- did that, and still nothing.
Running Windows XP eservice pack 3.
Hi Jaimelangan, I am having the same exact problem with installing the security package. Were you able to fix your problem? I had a verizon assistant helping yesterday with no luck said this was not her expertise?? So, I am still having this problem and have spent a lot of time trying to fix. Did the web brower change work? Any info you can give will help.
ok... go to verizon.com/connect and DL IHA .. it will DL the .NET framework in order for VISS to DL properly. lookup .NET framework if you need to DL (microsoft.com) .. also, check prior to VISS install with preinstall tool:
you can DL VISS from:
BUT, it's better to just DL from IHA (In-Home Agent)