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Contributor cuchi67
Contributor
Posts: 1
Registered: ‎12-03-2010
Message 1 of 4
(3,645 Views)

My Verizon DSL works fine almost. I have no trouble connecting to the internet and can do almost anything I want, with one exception that I know of. I cannot connect to the Walgreen's employee website.  I have had Verizon tech support try on four different occasions and they can't do it either. One said it was my computer but my computer connects to that site just fine at any other wifi spot. Their service is in India and while they are very polite and do their best I still have the problem and I can't seem to get to the next level of service. I'm not **bleep** but I'm no geek either. Any ideas will be appreciated.

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Silver Contributor II
Silver Contributor II
Posts: 279
Registered: ‎08-07-2010
Message 2 of 4
(3,620 Views)

 


@cuchi67 wrote:

My Verizon DSL works fine almost. I have no trouble connecting to the internet and can do almost anything I want, with one exception that I know of. I cannot connect to the Walgreen's employee website.  I have had Verizon tech support try on four different occasions and they can't do it either. One said it was my computer but my computer connects to that site just fine at any other wifi spot. Their service is in India and while they are very polite and do their best I still have the problem and I can't seem to get to the next level of service. I'm not **bleep** but I'm no geek either. Any ideas will be appreciated.


 

    Have you tried clearing your cache, deleting cookies, browsing history, etc?  If so and still cannot connect

    you may have an encryption setting or firewall block causing this from FiOS router. You could start with an

    online chat and if no help, try calling your local Verizon store (not wireless) as they've been very helpful in the

    past for us. Good luck!

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 5,742
Registered: ‎09-24-2008
Message 3 of 4
(3,568 Views)

 

#1

@ocean25 wrote:

Have you tried clearing your cache, deleting cookies, browsing history, etc? You could start with an online chat and if no help, try calling your local Verizon store (not wireless) as they've been very helpful in the past for us. Good luck!


 

I agree with those ideas.

 

#2 To OP:

a) What is the brand and model of your modem?

 

b) What is the brand and model of your router?

If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.


 

Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 3,149
Registered: ‎09-15-2009
Message 4 of 4
(3,556 Views)

Have you tried running a tracert to narrow down the issue? Have you tried using a free proxy to try to connect?

--
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

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