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Continuously Re-Activating DSL Account

Continuously Re-Activating DSL Account

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Contributor eoincunningham
Contributor
Posts: 2
Registered: ‎12-04-2014
Message 1 of 4
(4,399 Views)
I've had my DSL account for a few years. Yesterday, my browsers suddenly began telling me that any HTTPS connection I attempted to make were no longer private, and that they couldn't verify the security certificates of any site I visited. Suspecting a router problem, I performed a full reset.
Now, the only page I can reach is https://activate.verizon.net
Every time I go through the activation process, I'm told it's successful. However, attempting to access any other page then brings me back to "Activate Your High Speed Internet!" again.
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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,367
Registered: ‎12-15-2010
Message 2 of 4
(4,394 Views)

When you factory reset the modem, it enabled a software walled garden. Log into your modem using the following steps and disable it.

 

1: Visit http://192.168.1.1 and log in using the username of admin and the password of password

2: Change the Admin password if prompted

3: Log into the modem again when prompted (assuming #2 was needed)

4: Visit either http://192.168.1.1/verizon/redirect OR http://192.168.1.1/verizon/redirect.htm

5: Click the "Disable" button

 

You should now be back online.

 

You will need to do this each time you reset your modem, so please avoid doing a factory reset unless you need to Smiley Happy

Contributor eoincunningham
Contributor
Posts: 2
Registered: ‎12-04-2014
Message 3 of 4
(4,386 Views)
Fixed! Thank you very much.
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,367
Registered: ‎12-15-2010
Message 4 of 4
(4,318 Views)

You're welcome, enjoy! 

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