I have had a problem with my DSL since last week. Thats when I installed it . I keep calling Verizon and they run me through the same checks everytime. I've been on the phone and online with them for countless hours. They said they'd send a technician to resolve this . I got 2 voicemails saying they're working on it. No one has actually called me though. I'm about ready to pull my hair out. I lose the connection off and on all day. Anybody else have this problem and how did it get resolved if at all.Please help. If they tell me 1 more time to turn off the modem and turn it back on again I'll scream. I should'nt have to do that all the time.
Hello gretchin22...sorry to hear of your DSL issue. Can you fill out this form so I can access your account? Thank you! Once I have access I will look and see what has been done and to check on the status of getting a tech to your location. https://www98.verizon.com/content/verizonsupport/
Thank you!
Start a new topic or ask questions in the open forum.
