My DSL has been down for over a week. I call the 800 number and after an hour of router resets I get told that there is an outage in my area and my service will be back within 24 hours. That was a week ago. I have been calling every few days only to get told the thing.
Is there any phone number I can call for some real customer service and not just the run around?
adorstad,
Since we haven't heard back from you or have received a form submission as requested in your private support case, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.
Start a new topic or ask questions in the open forum.
