08-24-2013 12:04 AM - edited 08-24-2013 12:20 AM
For the last few days my DSL has been at around .4 MB when I should in theory be capable of getting ten times that. In fact I usually get around 2.5 MB but that is at least tolerable. .4 MB is definitely not. I tried tech support by phone and by live chat and ran into clueless people who tell me things like turning my modem off and on. As if. So I figured I would post here as a final measure before chucking it and going to cable.
I am fairly certain this is a Verizon problem and not something in my house since I have not changed anything in my setup that might have brought on the DSL slowdown.
08-24-2013 05:19 AM
Also in VA (well southwest), at least on the phone last night after goiong through two hours of support, they seemd to say there was an outtage of sorts and they would fix it in 24 to 48 hrs...
08-29-2013 10:56 AM
Its been more than 48 hours and this issue still exists in Western Massachusetts. Once the connection is finally established it works well. No changes in my house. It could be the last verizon tech ran the wire right over the eave of my house (against my advice) and maybe the insulation has worn through but thats still a Verizon problem.
09-01-2013 06:32 PM