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DSL is out
dhart12681
Newbie
‎05-05-2012 01:41 PM
Since last night I have not had DSL my wireless network is active but no Internet service. This happened while sleeping so no settings were changed.
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Re: DSL is out
smith6612
Community Leader
Community Leader
‎05-06-2012 03:25 PM

What are the lights doing on your modem? Is the DSL light solid green or flashing? Is the Internet light Red, Out, or blinking/solid green?

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Re: DSL is out
dhart12681
Newbie
‎05-06-2012 03:36 PM
The DSL light is blinking. The Internet light is out (not lit at all). The modem is a Westell 7500.
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Re: DSL is out
smith6612
Community Leader
Community Leader
‎05-06-2012 04:48 PM

Alrighty. Blinking DSL light means a Verizon tech will need to come out and take a look at the copper loop. Sounds like you were disconnected or the equipment you're going through developed a problem that is causing the signal from coming in.

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Re: DSL is out
dhart12681
Newbie
‎05-06-2012 07:37 PM
That sounds right. A tech is coming out this week. Thanks for the reply.
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Re: DSL is out
smith6612
Community Leader
Community Leader
‎05-08-2012 11:37 AM

No problem! Let us know how everything goes when they stop by.

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