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DSL order will not process

DSL order will not process

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Contributor MD1964
Contributor
Posts: 1
Registered: ‎01-24-2018
Message 1 of 2
(420 Views)

My DSL Internet order will not proses. It’s been 12 days now with no end in sight. I’ve been told it’s an outage with Verizon equipment and they have no idea when it will be repaid. I don’t understand how they have no date for an estimated repair. Has anyone else had this problem. When I speak to Verizon it’s like I’m bothering them and they could care less.

1 REPLY 1
Moderator Moderator
Moderator
Posts: 1,648
Registered: ‎07-06-2016
Message 2 of 2
(412 Views)
This issue has been escalated to a Verizon agent.
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