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DSL performing very poorly...

DSL performing very poorly...

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Contributor alien9
Contributor
Posts: 2
Registered: ‎04-29-2011
Message 1 of 3
(680 Views)

Over the last month or so, my DSL connection has become increasingly unpredictable, with the modem's Internet light going out/turning red, stopping downloads dead in their tracks; waiting to get back online, etc. Having read suggestions in the Forum, here is some of the info needed, if anyone can help, please let me know. Thanks!:

 

Modem: Westell model F90-610015-06, rev. H, made 10/2008.

 

Transceiver Statistics

Transceiver Revision: 7.2.3.0
Vendor ID Code: 4
Line Mode: ADSL2+ Mode
Data Path: Interleaved

Transceiver Information Downstream Path Upstream Path
DSL Speed (Kbits/Sec) 1179 447
Margin (dB) 11.5 23.0
Line Attenuation (dB) 57.0 34.5
Transmit Power (dBm) 17.1 11.9

_________________________________________________
All Entries

CURRENT MODEM STATUS
DSL Modem Status....... Up
PPP Session Status...... Up
Connection Type......... PPPoE
Time set from............. Local
Time since last boot.... 0 days, 6 hrs: 2 mins: 36 secs
EVENTS
**********************************************************************
Events are listed starting from the most recent.
**********************************************************************
SAT APR 30 13:15:33 2011
External content downloaded

SAT APR 30 12:31:22 2011
CWMP: Final Http Return Code = 204

SAT APR 30 12:31:22 2011
CWMP: Inform (200). The following events are true: 4 VALUE CHANGE

SAT APR 30 12:31:22 2011
CWMP: TCP Connected, SSL Connection Succeeded, Auth Type = Basic

SAT APR 30 12:31:21 2011
CWMP: Inform (401). The following events are true: 4 VALUE CHANGE

SAT APR 30 12:31:21 2011
CWMP: TCP Connected, SSL Connection Succeeded, Auth Type = Basic

SAT APR 30 12:30:53 2011
Setting System clock to Local time SAT APR 30 12:30:53 2011


SAT APR 30 12:30:53 2011
Time set from Primary SNTP server: tock.usno.navy.mil

SAT APR 30 12:30:51 2011
PPP CONNECTED on VPI 0 VCI 35

SAT APR 30 12:30:50 2011
Connecting session(0): Auto Registration due to Manual Connect

SAT APR 30 12:30:41 2011
Disconnecting session(-1): due to PADT received

SAT APR 30 12:30:41 2011
Received PADT for session id 7450

SAT APR 30 12:30:41 2011
PPP DISCONNECTED on VPI 0 VCI 35 : PPP commanded down

SAT APR 30 12:30:41 2011
Disconnecting session(0): Auto Registration due to dsl Restart

SAT APR 30 12:30:32 2011
US Atten: 34.5 DS Atten: 57.0

SAT APR 30 12:30:32 2011
US Margin: 23.0 DS Margin: 11.0

SAT APR 30 12:30:32 2011
US Tx Power: 11.9 DS Tx Power: 17.1

SAT APR 30 12:30:32 2011
US DSL Rate: 447 kbits/sec DS DSL Rate: 1179 kbits/sec

SAT APR 30 12:30:32 2011
WanMgr reports DSL is UP

SAT APR 30 12:30:02 2011
WanMgr reports DSL is Down

SAT APR 30 10:41:53 2011
CWMP: Final Http Return Code = 204

SAT APR 30 10:41:53 2011
CWMP: Inform (200). The following events are true: 4 VALUE CHANGE

SAT APR 30 10:41:53 2011
CWMP: TCP Connected, SSL Connection Succeeded, Auth Type = Basic

SAT APR 30 10:41:52 2011
CWMP: Inform (401). The following events are true: 4 VALUE CHANGE

SAT APR 30 10:41:52 2011
CWMP: TCP Connected, SSL Connection Succeeded, Auth Type = Basic

SAT APR 30 10:41:26 2011
Setting System clock to Local time SAT APR 30 10:41:25 2011


SAT APR 30 10:41:26 2011
Time set from Primary SNTP server: tock.usno.navy.mil

SAT APR 30 10:41:22 2011
PPP CONNECTED on VPI 0 VCI 35

SAT APR 30 10:41:21 2011
Connecting session(0): Auto Registration due to Manual Connect

SAT APR 30 10:41:12 2011
Disconnecting session(-1): due to PADT received

SAT APR 30 10:41:12 2011
Received PADT for session id 7346

SAT APR 30 10:41:12 2011
PPP DISCONNECTED on VPI 0 VCI 35 : PPP commanded down

SAT APR 30 10:41:12 2011
Disconnecting session(0): Auto Registration due to dsl Restart

SAT APR 30 10:41:03 2011
US Atten: 34.5 DS Atten: 57.0

SAT APR 30 10:41:03 2011
US Margin: 23.0 DS Margin: 10.5

SAT APR 30 10:41:03 2011
US Tx Power: 11.9 DS Tx Power: 17.4

SAT APR 30 10:41:03 2011
US DSL Rate: 447 kbits/sec DS DSL Rate: 1179 kbits/sec

SAT APR 30 10:41:03 2011
WanMgr reports DSL is UP

SAT APR 30 10:39:29 2011
WanMgr reports DSL is Down

SAT APR 30 10:24:50 2011
CWMP: Final Http Return Code = 204

SAT APR 30 10:24:50 2011
CWMP: Inform (200). The following events are true: 4 VALUE CHANGE

SAT APR 30 10:24:50 2011
CWMP: TCP Connected, SSL Connection Succeeded, Auth Type = Basic

SAT APR 30 10:24:49 2011
CWMP: Inform (401). The following events are true: 4 VALUE CHANGE

SAT APR 30 10:24:49 2011
CWMP: TCP Connected, SSL Connection Succeeded, Auth Type = Basic

SAT APR 30 10:24:23 2011
Setting System clock to Local time SAT APR 30 10:24:22 2011


SAT APR 30 10:24:23 2011
Time set from Primary SNTP server: tock.usno.navy.mil

SAT APR 30 10:24:19 2011
PPP CONNECTED on VPI 0 VCI 35

SAT APR 30 10:24:19 2011
Connecting session(0): Auto Registration due to Manual Connect

SAT APR 30 10:24:10 2011
Disconnecting session(-1): due to PADT received

SAT APR 30 10:24:10 2011
Received PADT for session id 7322

SAT APR 30 10:24:10 2011
PPP DISCONNECTED on VPI 0 VCI 35 : PPP commanded down

SAT APR 30 10:24:10 2011
Disconnecting session(0): Auto Registration due to dsl Restart

SAT APR 30 10:24:01 2011
US Atten: 34.5 DS Atten: 57.0

SAT APR 30 10:24:01 2011
US Margin: 22.0 DS Margin: 9.5

SAT APR 30 10:24:01 2011
US Tx Power: 11.9 DS Tx Power: 17.3

SAT APR 30 10:24:01 2011
US DSL Rate: 447 kbits/sec DS DSL Rate: 1179 kbits/sec

SAT APR 30 10:24:01 2011
WanMgr reports DSL is UP

SAT APR 30 10:23:30 2011
WanMgr reports DSL is Down

SAT APR 30 10:21:42 2011
CWMP: Final Http Return Code = 204

SAT APR 30 10:21:42 2011
CWMP: Inform (200). The following events are true: 4 VALUE CHANGE

SAT APR 30 10:21:42 2011
CWMP: TCP Connected, SSL Connection Succeeded, Auth Type = Basic

SAT APR 30 10:21:41 2011
CWMP: Inform (401). The following events are true: 4 VALUE CHANGE

SAT APR 30 10:21:41 2011
CWMP: TCP Connected, SSL Connection Succeeded, Auth Type = Basic

SAT APR 30 10:21:13 2011
Setting System clock to Local time SAT APR 30 10:21:11 2011


SAT APR 30 10:21:13 2011
Time set from Primary SNTP server: tock.usno.navy.mil

SAT APR 30 10:21:11 2011
PPP CONNECTED on VPI 0 VCI 35

SAT APR 30 10:21:11 2011
Connecting session(0): Auto Registration due to Manual Connect

SAT APR 30 10:21:02 2011
Disconnecting session(-1): due to PADT received

SAT APR 30 10:21:02 2011
Received PADT for session id 7166

SAT APR 30 10:21:02 2011
PPP DISCONNECTED on VPI 0 VCI 35 : PPP commanded down

SAT APR 30 10:21:02 2011
Disconnecting session(0): Auto Registration due to dsl Restart

SAT APR 30 10:20:53 2011
US Atten: 34.5 DS Atten: 57.0

SAT APR 30 10:20:53 2011
US Margin: 23.0 DS Margin: 8.0

SAT APR 30 10:20:53 2011
US Tx Power: 11.9 DS Tx Power: 17.5

SAT APR 30 10:20:53 2011
US DSL Rate: 447 kbits/sec DS DSL Rate: 1179 kbits/sec

SAT APR 30 10:20:53 2011
WanMgr reports DSL is UP

SAT APR 30 10:20:22 2011
WanMgr reports DSL is Down

SAT APR 30 09:53:03 2011
CWMP: Final Http Return Code = 204

SAT APR 30 09:53:03 2011
CWMP: Inform (200). The following events are true: 4 VALUE CHANGE

SAT APR 30 09:53:03 2011
CWMP: TCP Connected, SSL Connection Succeeded, Auth Type = Basic

SAT APR 30 09:53:02 2011
CWMP: Inform (401). The following events are true: 4 VALUE CHANGE

SAT APR 30 09:53:02 2011
CWMP: TCP Connected, SSL Connection Succeeded, Auth Type = Basic

SAT APR 30 09:52:36 2011
Setting System clock to Local time SAT APR 30 09:52:33 2011


SAT APR 30 09:52:36 2011
Time set from Primary SNTP server: tock.usno.navy.mil

SAT APR 30 09:52:32 2011
PPP CONNECTED on VPI 0 VCI 35

SAT APR 30 09:52:31 2011
Connecting session(0): Auto Registration due to Manual Connect

SAT APR 30 09:52:21 2011
US Atten: 34.5 DS Atten: 57.0

SAT APR 30 09:52:21 2011
US Margin: 22.0 DS Margin: 9.5

SAT APR 30 09:52:21 2011
US Tx Power: 11.5 DS Tx Power: 17.4

SAT APR 30 09:52:21 2011
US DSL Rate: 447 kbits/sec DS DSL Rate: 1179 kbits/sec

SAT APR 30 09:52:21 2011
WanMgr reports DSL is UP

SAT APR 30 09:51:59 2011
WanMgr reports DSL is Down

SAT APR 30 09:49:58 2011
WanMgr reports DSL is Down

SAT APR 30 09:49:53 2011
US Atten: 34.5 DS Atten: 57.0

SAT APR 30 09:49:53 2011
US Margin: 22.0 DS Margin: 4.5

SAT APR 30 09:49:53 2011
US Tx Power: 11.9 DS Tx Power: 17.2

SAT APR 30 09:49:53 2011
US DSL Rate: 447 kbits/sec DS DSL Rate: 1179 kbits/sec

SAT APR 30 09:49:53 2011
WanMgr reports DSL is UP

SAT APR 30 09:49:53 2011
WanMgr reports DSL is Down

SAT APR 30 09:49:48 2011
US Atten: 34.5 DS Atten: 57.0

SAT APR 30 09:49:48 2011
US Margin: 22.0 DS Margin: 9.5

SAT APR 30 09:49:48 2011
US Tx Power: 11.9 DS Tx Power: 17.2

SAT APR 30 09:49:48 2011
US DSL Rate: 447 kbits/sec DS DSL Rate: 1179 kbits/sec

SAT APR 30 09:49:48 2011
WanMgr reports DSL is UP

SAT APR 30 09:49:23 2011
WanMgr reports DSL is Down

SAT APR 30 09:49:18 2011
US Atten: 34.5 DS Atten: 57.0

SAT APR 30 09:49:18 2011
US Margin: 23.0 DS Margin: 3.0

SAT APR 30 09:49:18 2011
US Tx Power: 12.0 DS Tx Power: 17.3

SAT APR 30 09:49:18 2011
US DSL Rate: 447 kbits/sec DS DSL Rate: 1179 kbits/sec

SAT APR 30 09:49:18 2011
WanMgr reports DSL is UP

SAT APR 30 09:49:18 2011
WanMgr reports DSL is Down

SAT APR 30 09:49:11 2011
Disconnecting session(-1): due to PADT received

SAT APR 30 09:49:11 2011
Received PADT for session id 7150

SAT APR 30 09:49:10 2011
PPP DISCONNECTED on VPI 0 VCI 35 : PPP commanded down

SAT APR 30 09:49:10 2011
Disconnecting session(0): Auto Registration due to dsl Restart

SAT APR 30 09:49:01 2011
US Atten: 34.5 DS Atten: 57.0

SAT APR 30 09:49:01 2011
US Margin: 23.0 DS Margin: 10.0

SAT APR 30 09:49:01 2011
US Tx Power: 12.0 DS Tx Power: 17.3

SAT APR 30 09:49:01 2011
US DSL Rate: 447 kbits/sec DS DSL Rate: 1179 kbits/sec

SAT APR 30 09:49:01 2011
WanMgr reports DSL is UP

SAT APR 30 09:48:36 2011
WanMgr reports DSL is Down

SAT APR 30 09:48:31 2011
US Atten: 34.5 DS Atten: 57.0

SAT APR 30 09:48:31 2011
US Margin: 23.0 DS Margin: 4.0

SAT APR 30 09:48:31 2011
US Tx Power: 11.9 DS Tx Power: 17.4

end of diagnostic log file

2 REPLIES 2
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,220
Registered: ‎02-24-2011
Message 2 of 3
(622 Views)

I have sent you a private message regarding your issue.

Anthony_VZ

**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

Contributor alien9
Contributor
Posts: 2
Registered: ‎04-29-2011
Message 3 of 3
(581 Views)

Thank you for that! ^v^

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