For those of you who are interested in DSL without phone service, they are currently running a promotion starting at $19.99/month with a 1yr contract for the "starter plan", which is 1.0mbps dl speed. Are current DSL customers not eligible for this? Good luck trying to switch to this plan if you're a current customer. I've been trying to have my DSL service changed to this for the last 2 days and all I get is the runaround. I tried to make the change online only to be told that I couldn't and had to call customer service. Now I get the pleasure of, "Oh you have to talk to the sales dept for that" or "Oh you have to talk to the Ecenter for that" or "Oh I can't help with that but let me transfer you to the so and so dept" where I'm promptly put on hold for an hour. Verizon, your website and customer service is a disgrace and you should truly be ashamed. I've never been made to jump through so many hoops in my life, only to get nowhere.
For the promo: