Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

Directv will not connect to Westell 327W

SOLVED
Reply
Copper Contributor
Copper Contributor
Posts: 14
Registered: ‎01-21-2009

Directv will not connect to Westell 327W

Message 1 of 4
(6,667 Views)

I have just installed a wired connection between a Directv HS22 receiver and the Westell 327W router.  My network has addresses in the 192.168.1.40-50 range.  The default address for the receiver is 169.254.9.253 with a subnet mask of 255.255.0.0

I get error 22 (Not Connected) to the internet on the receiver.  The Verison application screen for the router shows my two PC's on the network but not the receiver.

When I change the receiver's address to be consistant with the other IP's on my network (192.168.1.41), the application shows the receiver's address  but there is still no connection.  I can not ping the receiver. I can ping either PC from the other. 

Directv's answer is to call the Geek squad!

 

Any help would be appreciated.

 

Wings515

1 ACCEPTED SOLUTION

Accepted Solutions
Copper Contributor
Copper Contributor
Posts: 14
Registered: ‎01-21-2009

Re: Directv will not connect to Westell 327W

Message 4 of 4
(6,595 Views)

After a whole bunch of troubleshooting help from the folks at the DBS forum, I tracked the problem to a misswired cat 5 cable that I made.  Once I correctly placed wth wires in their correct locations, all worked perfectly.

 

Thanks to anyone willing to look at the post and try and help.

 

Wings515

View solution in original post

3 REPLIES 3
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,796
Registered: ‎08-06-2008

Re: Directv will not connect to Westell 327W

Message 2 of 4
(6,646 Views)
I looked at DirecTv receivers and I don't see the HS22. Is that a typo?
Copper Contributor
Copper Contributor
Posts: 14
Registered: ‎01-21-2009

Re: Directv will not connect to Westell 327W

Message 3 of 4
(6,636 Views)

You are correct, my mistake it is an HR22-100 HD DVR.  Hope that gives some better information.

 

wings515

Copper Contributor
Copper Contributor
Posts: 14
Registered: ‎01-21-2009

Re: Directv will not connect to Westell 327W

Message 4 of 4
(6,596 Views)

After a whole bunch of troubleshooting help from the folks at the DBS forum, I tracked the problem to a misswired cat 5 cable that I made.  Once I correctly placed wth wires in their correct locations, all worked perfectly.

 

Thanks to anyone willing to look at the post and try and help.

 

Wings515

View solution in original post

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.