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Does Verizon know...
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how awful their customer service/tech support fails? I have referred to every thesaurus I can find, and still there are no words to explain the ineptitude.
I suspect their Executives must know the depths of inadequacy since I can't find any recent email addresses or phone numbers for Executive Customer Service. I must admit this makes sense since that would need to be a 24/7 operation.
If you happen to be looking for an internet provider and are reading these words I recommend you look elsewhere. I can't believe it, but yes, you may even want to consider Comcast.