02-15-2009 09:59 AM
Installation has worked fine for 2 1/2 years with no changes in computers, phone, phone lines, type of Verizon service, anything else. Normal speeds, according to the Westell homepage, is 1792 / 448. Over the last 6 weeks, the download speed, but NOT the upload speed, drops to about 0 about once per day. Specifically, speeds, according to Westell homepage, drops to 32 / 448. Powering down the modem and bringing it back up restores normal speeds, but then, usually within 24 hours, down it goes again. Do I just need a new modem?
02-16-2009 02:22 PM
It kinda sounds like it. But before yourun out and spend the money, do you have a friend that has dsl? Maybe you can use his router to test out your line? Have you called tech (nightmare) support and asked them to run a line test on your dsl service?
If you happen to get another router to try, make sure you enter your user name and password to access your account. make sure he knows his to re-enter it back to his modem too.