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Extremely slow DSL speeds. Up speed higher than Down speed. Please help.

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lectrolink
Contributor
Contributor
Posts: 1
Registered: ‎01-16-2012

Re: Extremely slow DSL speeds. Up speed higher than Down speed. Please help.

Message 21 of 25
(2,579 Views)

Hi,

Can you please check my system results to see if anything can be done? Currently getting 1.6 MBPS on a 3.1-7 MBPS plan with a Westell 7500. I had been getting in the mid 3 mbps for a while, and a tech that came out said that this was the best I was going to get with the wiring in my c.1980 townhouse. But I can't even get that anymore.

 

news.giganews.com

1 gw1-g-vlan201.dca.giganews.com (216.196.98.4) 28 ms 0 ms 2 ms
2 xe-2-3-0.er1.iad10.us.above.net (209.66.64.189) 17 ms 0 ms 0 ms
3 xe-0-0-0.er2.iad10.us.above.net (64.125.26.234) 0 ms 0 ms 0 ms
4 above-uu.iad10.us.above.net (64.125.13.174) 0 ms 0 ms 0 ms
5 0.ae1.RES-BB-RTR2.verizon-gni.net (152.63.32.157) 0 ms 0 ms 0 ms
6 P12-0.LSANCA-LCR-04.verizon-gni.net (130.81.28.230) 164 ms 183 ms 199 ms
7 P9-0.LSANCA-DSL-14.verizon-gni.net (130.81.35.11) 72 ms 73 ms 74 ms
8 * * *
9 * * *
10 * * *
Max number of unresponsive hops reached (firewall or filter?)

news-europe.giganews.com

1 vl201.gw2.ams.giganews.com (216.196.110.2) 0 ms 0 ms 0 ms
2 208.174.49.145 (208.174.49.145) 0 ms 0 ms 0 ms
3 cr2-tengig-0-5-1-0.frankfurtft3.savvis.net (204.70.207.209) 9 ms 10 ms 8 ms
4 cr1-bundle-pos1.NewYork.savvis.net (204.70.196.137) 112 ms 101 ms 101 ms
5 er2-tengig-2-1.NewYork.savvis.net (204.70.198.14) 101 ms 101 ms 101 ms
6 0.xe-9-2-0.BR2.NYC4.ALTER.NET (204.255.168.89) 94 ms 94 ms 94 ms
7 0.ae2.XT2.NYC4.ALTER.NET (152.63.3.117) 89 ms 90 ms 89 ms
8 0.so-2-0-0.NY5030-BB-RTR2.ALTER.NET (152.63.17.22) 115 ms 94 ms 0.xe-4-1-1.NY325-BB-RTR2.verizon-gni.net (152.63.2.70) 94 ms
9 P12-0.LSANCA-LCR-04.verizon-gni.net (130.81.28.230) 171 ms 192 ms 188 ms
10 P12-0.LSANCA-DSL-14.verizon-gni.net (130.81.44.35) 165 ms 165 ms 166 ms
11 * * *
12 * * *
13 * * *
Max number of unresponsive hops reached (firewall or filter?)

 

Here is link to my speedtest.net result: http://www.speedtest.net/result/1711928474.png

 

Thank you for any info you can provide

kleishopper
Contributor
Contributor
Posts: 4
Registered: ‎06-18-2013

Re: Extremely slow DSL speeds. Up speed higher than Down speed. Please help.

Message 22 of 25
(1,928 Views)

I have similar problems.  My internet goes to .3 down and .12 up during peek hrs between 8pm and 12am.  I should have 7.1 Mbps and get it during the day.  It seems Verizon doesn't have the pipeline out of the Central offices to handle the traffic or oversold dsl without having the throughput to support it.  All I ever get is they want to get into my computer and delete thing.  Does nothing.  I am a gamer and am at the point of changing to Zito Media only other option in area.  4G from cell would be great if it wasn't for the cost for over 2Gig data.  If Verizon knows there is a problem are they going to take care of it in a timely mannor or do they not care about the rural areas anymore.  Maybe people should start calling FCC/PUC on all the troubles.  May be the only solution to get this fixed.

Dream_Reaper666
Contributor
Contributor
Posts: 1
Registered: ‎08-10-2013

Re: Extremely slow DSL speeds. Up speed higher than Down speed. Please help.

Message 23 of 25
(1,817 Views)

Hello, I too am having varing but very slow dsl speeds. I have one of those old westell modems (6100). I am using mac os 10.8.4, and my computer ethernet stats read as: 0-78kbps IN, sometimes it goes to 192kbps out of 18.3gb, 0-17kbps OUT, out of 1.41gb. The ip address you posted before links me to the verizon page and says my modem is connected and is in the green, but the connection is unknown, down/up: 1180kbps/443kbps. 

 

traceroute to 108.21.115.150 (108.21.115.150), 30 hops max, 60 byte packets
1 gw1-g-vlan201.dca.giganews.com (216.196.98.4) 0 ms 0 ms 0 ms
2 ash-bb1-link.telia.net (213.248.70.241) 7 ms 7 ms 7 ms
3 ash-bb4-link.telia.net (213.155.130.72) 0 ms 0 ms ash-bb3-link.telia.net (80.91.252.45) 0 ms
4 atl-bb1-link.telia.net (80.91.251.86) 15 ms atl-bb1-link.telia.net (80.91.252.218) 15 ms atl-bb1-link.telia.net (213.155.134.131) 12 ms
5 TenGigE0-1-4-0.GW7.ATL4.ALTER.NET (157.130.90.237) 20 ms 20 ms 20 ms
6 0.xe-7-0-2.XT2.ATL4.ALTER.NET (152.63.86.145) 20 ms 18 ms 18 ms
7 B300.NYCMNY-LCR-22.verizon-gni.net (130.81.199.171) 22 ms 22 ms 30 ms
8 P4-0.NYCMNY-NYCKNYBR-ERXG11.verizon-gni.net (130.81.193.15) 23 ms 25 ms P1-0.NYCMNY-NYCKNYBR-ERXG11.verizon-gni.net (130.81.195.111) 25 ms
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * Max number of unresponsive hops reached (firewall or filter?)

 

traceroute to 108.21.115.150 (108.21.115.150), 30 hops max, 60 byte packets
1 vl201.gw1.ams.giganews.com (216.196.110.3) 1 ms 1 ms 1 ms
2 te7-7.ccr01.ams05.atlas.cogentco.com (149.11.104.9) 83 ms 83 ms 83 ms
3 te0-7-0-16.ccr21.ams03.atlas.cogentco.com (154.54.72.42) 1 ms te0-5-0-1.ccr22.ams03.atlas.cogentco.com (154.54.72.50) 0 ms 0 ms
4 te0-4-0-7.ccr21.lpl01.atlas.cogentco.com (154.54.58.66) 10 ms te0-3-0-2.ccr22.lpl01.atlas.cogentco.com (154.54.37.126) 10 ms te0-6-0-6.ccr21.lpl01.atlas.cogentco.com (154.54.77.250) 10 ms
5 te0-1-0-3.ccr22.bos01.atlas.cogentco.com (154.54.42.105) 98 ms te0-7-0-9.ccr21.bos01.atlas.cogentco.com (154.54.85.209) 99 ms te0-3-0-4.ccr21.ymq02.atlas.cogentco.com (154.54.6.141) 84 ms
6 te0-5-0-5.ccr22.ord01.atlas.cogentco.com (154.54.43.73) 102 ms te0-7-0-30.mpd22.ord01.atlas.cogentco.com (154.54.42.249) 98 ms te0-2-0-1.ccr22.ord01.atlas.cogentco.com (154.54.45.241) 101 ms
7 te0-4-0-5.mpd22.mci01.atlas.cogentco.com (154.54.45.157) 110 ms te0-2-0-4.mpd22.mci01.atlas.cogentco.com (154.54.84.85) 110 ms te0-1-0-3.ccr21.mci01.atlas.cogentco.com (154.54.25.81) 114 ms
8 te0-2-0-2.ccr21.dfw01.atlas.cogentco.com (154.54.5.221) 120 ms te0-0-0-2.ccr22.dfw01.atlas.cogentco.com (154.54.2.229) 123 ms te0-3-0-3.ccr22.mci01.atlas.cogentco.com (154.54.6.214) 118 ms
9 be2032.ccr21.dfw03.atlas.cogentco.com (154.54.6.54) 124 ms te0-2-0-2.ccr22.dfw01.atlas.cogentco.com (154.54.25.209) 124 ms be2032.ccr21.dfw03.atlas.cogentco.com (154.54.6.54) 124 ms
10 be2031.ccr21.dfw03.atlas.cogentco.com (154.54.7.46) 124 ms verizon.dfw03.atlas.cogentco.com (154.54.12.206) 164 ms 164 ms
11 verizon.dfw03.atlas.cogentco.com (154.54.12.206) 167 ms P1-8-0-0.NYCMNY-LCR-22.verizon-gni.net (130.81.199.13) 168 ms 168 ms
12 P1-0.NYCMNY-NYCKNYBR-ERXG11.verizon-gni.net (130.81.195.111) 167 ms P1-8-0-0.NYCMNY-LCR-22.verizon-gni.net (130.81.199.13) 168 ms P1-0.NYCMNY-NYCKNYBR-ERXG11.verizon-gni.net (130.81.195.111) 166 ms
13 P1-0.NYCMNY-NYCKNYBR-ERXG11.verizon-gni.net (130.81.195.111) 169 ms * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * Max number of unresponsive hops reached (firewall or filter?)

 

Is there anything I can do to speed up my internet and keep it consistant?

rounyisme
Contributor
Contributor
Posts: 1
Registered: ‎08-28-2017

Re: Extremely slow DSL speeds. Up speed higher than Down speed. Please help.

Message 24 of 25
(720 Views)

you seem to be able to help a lot of people-hope you can help me too!  This is my traceroute:

news.giganews.com

traceroute to {edited for privacy}, 30 hops max, 60 byte packets
1 216.166.98.2 (216.166.98.2) 21 ms 21 ms 21 ms
2 216.166.96.136 (216.166.96.136) 0 ms 216.166.96.142 (216.166.96.142) 0 ms 216.166.96.138 (216.166.96.138) 0 ms
3 xe-1-3-4.er1.iad10.us.zip.zayo.com (209.133.34.113) 0 ms xe-1-3-5.er1.iad10.us.zip.zayo.com (209.133.34.117) 0 ms 0 ms
4 ae7.er2.iad10.us.zip.zayo.com (64.125.25.50) 0 ms 0 ms 0 ms
5 zayo-vzb.iad10.us.zip.zayo.com (64.125.13.174) 0 ms 0 ms 0 ms
6 * * *
7 G2-1.PHLAPA-FTWSPAFW-ERXG06.verizon-gni.net (130.81.196.169) 7 ms G0-0.PHLAPA-FTWSPAFW-ERXG06.verizon-gni.net (100.41.16.133) 5 ms G4-1.PHLAPA-FTWSPAFW-ERXG06.verizon-gni.net (130.81.196.171) 6 ms
8 * * *
9 * * *
10 * * *
11 * * *
12 * Max number of unresponsive hops reached (firewall or filter?)

 

 

I have actiontec model gt784wnv

LawrenceC
Moderator Moderator
Moderator
Posts: 10,803
Registered: ‎03-18-2013

Re: Extremely slow DSL speeds. Up speed higher than Down speed. Please help.

Message 25 of 25
(697 Views)

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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