08-18-2008 12:12 PM - edited 08-18-2008 12:21 PM
About 3 weeks ago, my router became defective and Verizon sent me a new wireless router. Well I do have internet, but it is intermittent and is very frustrating. I have talked to two Verizon customer service reps on the phone and neither could provide me sufficient help. I have optimized and taken speed tests for the FIOS internet, but it is still intermittent. In the new router box, I did receive a white ethernet cable, which I do not have a plug for, because I have the coaxial cable connection and I am not sure if this is the reason for the loss. I kept using the coaxial cable from my previous router. Does anyone have any suggestions? I would greatly appreciate them!