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HSI was escalated and called resolved

HSI was escalated and called resolved

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Copper Contributor lordthor2001
Copper Contributor
Posts: 18
Registered: ‎04-22-2012
Message 1 of 1
(330 Views)

I had horrible HSI DSL, it was escalated. Over time Verizon seemed to fix the problem. They marked my case as resolved.

But now the large number of disconnects have started again and have continued for weeks. 

Have once again restarted modem many times, restarted comp, checked to see all software was up-to-date, etc, etc.

 

 

Help Please?

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