Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.

Hardware problem?

Reply
Moroes
Contributor
Contributor
Posts: 1
Registered: ‎04-23-2009

Hardware problem?

Message 1 of 2
(4,085 Views)

Hi, my internet has been slow and inconsistent and I want to know if it's my router that's the problem.

 

My friend told me to run a pathping to see where the problem lies but I don't understand what it means. It's supposed to go to 30 hops or until it connects but it seems like it wont even go beyond 1. I am using an Actiontec GT704WG by the way.

 



Tracing route to yahoo.com [206.190.60.37]

over a maximum of 30 hops:

  0  Nina-PC.domain_not_set.invalid [192.168.1.65]

  1     *        *        *    

Computing statistics for 0 seconds...

            Source to Here   This Node/Link

Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address

  0                                           Nina-PC.domain_not_set.invalid [192.168.1.65]



Trace complete.

 

1 REPLY 1
dslr595148
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 6,077
Registered: ‎09-24-2008

Re: Hardware problem?

Message 2 of 2
(4,065 Views)
#1 Does this router offer wireless?

b) If so, is wireless in the router turned on?

c) Are any of your computers using wireless?

#2 Is UPnP in the router turned on?

If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.


 

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title