I am experiencing the same issues! Ever since they had construction up the road. First my connection was knocked out completly, they sent out a technician, who got it up working, but, cut back on the amount of wires coming into my house.
They said, because of the contstruction up the road, our older wires in the neighborhood could no longer accept the higher level speed from the new wires put in. But They came out to "fix it". Then find out, I'm still getting slow speed! It wasn't much slower but I wasn't really utilizing my computer as much. Fast forward apx 2 months ago, connection keeps dropping, and getting hung up. Now they are saying all I ever got was 1mbps to 3 mbps. Which is not true I was getting 3 mbps to 7 mbps. They have dropped the speed, and our charging the same, and even have raised prices due to taxes and add ons! Meanwhile, others can get fios for less money!!
