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I guessed my house moved without me knowing it
smbkrun3
Newbie
‎02-20-2009 07:25 PM
I have been receiving 1.5 down DSL for about 5 years,  all of a sudden my speed dropped to about half,  went through the usual calling Verizon and getting the guys in India or Mexico who can't speak English.  A Verizon tech came out 3 times ran loop tests and found that I am now 18,400 ft from the office and now too far to receive 1.5.   I can understand that but why did I get 1.5 for 5 years?
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Re: I guessed my house moved without me knowing it
dslr595148
Community Leader
Community Leader
‎02-23-2009 11:42 AM
Not known.

#1 What is the brand and model of your modem?

#2 Do you have a splitter attached?

Source: http://www.dslreports.com/forum/remark,583201

#3 And you may want to see http://www.dslreports.com/forum/remark,7551277?hilite=co+distance+changed

Where there is something about, tapping capacitors

?
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Re: I guessed my house moved without me knowing it
Provider7
Contributor - Level 3
‎02-23-2009 12:13 PM

smbkrun3 wrote: 

  A Verizon tech came out 3 times ran loop tests and found that I am now 18,400 ft from the office and now too far to receive 1.5.   I can understand that but why did I get 1.5 for 5 years?

Just the fact they dispatched out 3 tehcs tells me they must see some trouble on the line. They say dsl works fine at 18,000 ft, but i've seen it work **bleep**her with ideal circumstances.  When the tech told you how far you were, did they also run a speed test with their equipment that shows what speeds they are currently recieving?

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