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I need an explanation

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Contributor Ekewaka
Contributor
Posts: 1
Registered: ‎10-06-2013
Message 1 of 2
(248 Views)

I started my contract in Verizon HIgh speed internet for only $19.99 dollar a couple of years ago, but now I don't understand my monthly recurring fee is almost $30 dollar now, It increasing with out notice. I will plan to cut my account anytime soon and file a complain. 

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,379
Registered: ‎12-15-2010
Message 2 of 2
(236 Views)

Do you get the paper bills in the mail still? Were you on a price lock guarantee at all or were you running without a contract?

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