×

Switch Account

Is anyone else sick of being on hold with Verizon?

Reply
Highlighted
Contributor
Contributor
Posts: 1
Registered: ‎08-29-2013

Is anyone else sick of being on hold with Verizon?

Message 1 of 4
(988 Views)

Verizon misspelled my name on my account. Tried calling and getting it changed. It takes 5 verizon reps to do this and i am still on hold. Plus, there dsl service is horrible. I can't believe I have to call a foreign country to get service for dsl service in the U.S.

I wish the reps could do something besides transferring you!  

3 REPLIES 3
Highlighted
Copper Contributor
Copper Contributor
Posts: 11
Registered: ‎08-29-2013

Re: Is anyone else sick of being on hold with Verizon?

Message 2 of 4
(984 Views)

It would be nice if they would add a email address to the contact-us like pretty much every other company on the Internet. The labor costs would actually be reduced for them and it would keep the customers happier.

Highlighted
Contributor
Contributor
Posts: 5
Registered: ‎01-05-2014

Re: Is anyone else sick of being on hold with Verizon?

Message 3 of 4
(759 Views)

Smiley Mad   I am really tired of Verizon changing the nome page...leave alone!!! Am I the only one tired of all these changes that do nothing for us?:Smiley Mad

Highlighted
Moderator Moderator
Moderator
Posts: 10,022
Registered: ‎03-18-2013

Re: Is anyone else sick of being on hold with Verizon?

Message 4 of 4
(754 Views)

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.