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Is it time to upgrade modem?

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Contributor
Contributor
Posts: 1
Registered: ‎03-31-2015

Is it time to upgrade modem?

Message 1 of 2
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Ive had an actiontech modem model gt704wgb for 5-6 years.  Im on a dsl plan that alows download speeds up to 15mbps.  Ive been speed testing a lot for the last couple of months, and I generally get speeds around 5mbps.  I sometimes get lower, and a little higher.  Ive called customer service a handful of times and they recently said they optimised the line, because they noticed some problems.  Im still getting slow speeds though.  The say everything looks fine with m signal and everything.  Do you think my problem be with my modem, because it is old, and technology might have surpass its capabilitys?    

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Bronze Contributor II
Bronze Contributor II
Posts: 93
Registered: ‎06-25-2013

Re: Is it time to upgrade modem?

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(459 Views)
Is your plan "1.1-15" or "7.1-15" ? Up to means just that - UP TO 15.

The pricing plans are the same for anything over 1 Mbps.
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