Is my service being throttled?

[hitmehhh]

Here are my stats. How does it look?                                                                                                                                                          

Transceiver Revision: 4.3.0.1   Vendor ID Code:        4   Line Mode:               G.DMT Mode   Data Path:               Interleaved   Transceiver Information Down Stream Path Up Stream Path DSL Speed (Kbits/Sec) 5216 864 Margin (dB) 14.0 14.0 Line Attenuation (dB) 45.5 26.0 Transmit Power (dBm) 19.5 11.8

[smith6612]

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@hitmehhh wrote:

Here are my stats. How does it look?                                                                                                                                                          

Transceiver Revision: 4.3.0.1   Vendor ID Code:        4   Line Mode:               G.DMT Mode   Data Path:               Interleaved   Transceiver Information Down Stream Path Up Stream Path DSL Speed (Kbits/Sec) 5216 864 Margin (dB) 14.0 14.0 Line Attenuation (dB) 45.5 26.0 Transmit Power (dBm) 19.5 11.8

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They look to be off. Your modem speed is supposed to be at 5888/864. It looks like you have lost sync at some point since that's not a speed Verizon sets on their DSL service.

If this happens routinely, consider getting a Homerun installed, since you're near the edge of 5Mbps service. A Homerun isolates the DSL signal from your home's wiring by keeping the DSL signal going onto to the modem. This also has an added benefit by ensuring otherwise commonly unfiltered devices, have a DSL filter.

[hitmehhh]

A homerun is what?

[smith6612]

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@hitmehhh wrote:

A homerun is what?

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In other terms, it is a DSL filter installed at the Network Interface Device, or main box Verizon uses to connect your home wiring to their network. They connect a single pair of wire in your home which goes to the DSL modem, to the "DSL" end of the filter. The rest of your house, gets the DSL signal filtered out. It's a whole home DSL filter. They tend to help in cases like this where the signal is a bit more marginal or "on the edge." Verizon will install them for free if you ask nicely.

[grm31]

OK dslr595148,

Here's the trace route, but I could not get the transceiver stats.  Neither of the addresses you listed worked. I only get "The server at 192.168.1.1 is taking too long to respond".

news.giganews.com

traceroute to 71.188.x.x (71.188.x.x), 30 hops max, 60 byte packets
1 gw1-g-vlan201.dca.giganews.com (216.196.98.4) 0 ms 0 ms 0 ms
2 ash-bb1-link.telia.net (213.248.70.241) 1 ms 1 ms 40 ms
3 TenGigE0-2-0-0.GW1.IAD8.ALTER.NET (63.125.125.41) 2 ms 2 ms 2 ms
4 T0-0-1-0.CMDNNJ-LCR-22.verizon-gni.net (130.81.199.227) 14 ms 14 ms 14 ms
5 P8-0.CMDNNJ-CMDNNJCE-ERXG04.verizon-gni.net (130.81.45.61) 13 ms 14 ms 14 ms
6 {edited for privacy} (71.188.x.x) 72 ms 73 ms 76 ms

[smith6612]

Ouch on the latency jump between hops 5 and 6. Was anyone using the Internet connection at your home, at the time of running that trace or was the connection running slower than expected?

[dslr595148]

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@grm3 wrote:

OK dslr595148,

but I could not get the transceiver stats.  Neither of the addresses you listed worked. I only get "The server at 192.168.1.1 is taking too long to respond".

---

Strange odd, that should of worked.

#1 If you have a RJ-45 WAN port router connected to your Westell 2100, what is the brand and model of the RJ-45 WAN port router?

#2 If you do not have a RJ-45 WAN port router connected to your Westell 2100, then you need to check what the Default Gateway is and then try to go there.

As how to check what the Default Gateway is on your computer, varies per OS and Verison.

For example if on Windows 7:

a) Locate the Windows Icon in the bottom left corner of the task bar.

b) In the Search box, type cmd or command to locate the command prompt.

c) Following the available prompt, type ipconfig/all and press Enter.

[holyV]

Transceiver Statistics

Transceiver Revision A2pB020b3.d20h Vendor ID Code 4D54 Line Mode ADSL_G.dmt Data Path INTERLEAVED

Transceiver Information Down Stream Path Up Stream Path DSL Speed (Kbits/Sec) 5216 640 Margin (dB) 28.3 13.0 Line Attenuation (dB) 24.0 12.0 Transmit Power (dBm) 19.7 11.9

can you check mine?

i have been getting 7000+ Down Stream for few years

then few month ago, my speed went down to 6312 Down Stream.

then after 1-2month it went down to 5888.

today it went down to 5216 (was 5888 yesterday)

so wdf.....

[hitmehhh]

It seems funny our downstream is exactly the same. I really think that is what Verizon set it at. Nothing , and I mean nothing has changed on my end as far as equipment , yet my speed has been slowed down.

[holyV]

Transceiver Statistics

Transceiver Revision A2pB020b3.d20h Vendor ID Code 4D54 Line Mode ADSL_G.dmt Data Path INTERLEAVED

Transceiver Information Down Stream Path Up Stream Path DSL Speed (Kbits/Sec) 7616 832 Margin (dB) 16.3 7.0 Line Attenuation (dB) 24.0 13.0 Transmit Power (dBm) 16.9 11.9

speed finally back after they reset my line.