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Long delay to get a standard DSL, that too in US??
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I have ordered a DSL of 3MBPS, on Sep 19th and till now, I am not able to get it working. All the time, the problem is in their exchange or MCO or I am not sure where is the problem. Every time I talk to them, the response back time is increasing (1st time, this was 24 hrs, next 48 hrs and today the response expected time is 72 hrs). I am not sure whether the problem will be fixed after this period?
This is very appaling as a high tech country of USA, to get a DSL / phone working, it takes more than 3 weeks? In the smaller countries like India, China, now the time it took to install a DSL line was 48 hrs from the order date.
Looks like this kind of the customer service, is one of the reason for the recession.
Regards
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Re: Long delay to get a standard DSL, that too in US??
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