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MODEM DROPS TO LOW SPEED ON PHONE RING

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rick01
Contributor
Contributor
Posts: 1
Registered: ‎03-22-2011

MODEM DROPS TO LOW SPEED ON PHONE RING

Message 1 of 2
(860 Views)

 

I am using a Westell 6100 modem.  Internet speed is normally 1.5 to 1.7 MBS. 

 

 If the phone rings while i'm on line, the internet  speed drops below 500 K **bleep** and stays there after the call is completed. 

 

 I need a modem power down to get the speed back up. 

 

 Outgoing calls that I make do not affect the modem speed.

 

1 REPLY 1
dslr595148
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 6,039
Registered: ‎09-24-2008

Re: MODEM DROPS TO LOW SPEED ON PHONE RING

Message 2 of 2
(822 Views)

#1 Log into the modem at http://192.168.1.1/

 

#2 Choose System Monitoring in the navigation, Advanced Monitors from the Left Hand Side Navigation and then choose System Logging. Post up the contents of the "All" log, either via pastebin.com or via Copy and Paste (Pastebin is preferred since it helps to keep the thread tidy looking). Additionally, post up your modem's Transceiver Statistics (found in the Advanced Monitors section as well) which you can Copy and Paste into the post here.

 

* -> If you need a Username and Password, try:

 

admin/password

admin/password1

admin/admin

admin/admin1

If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.


 

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