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New Actiontec GT784 Router and Vista machines

New Actiontec GT784 Router and Vista machines

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Contributor Whiteyguitar1
Contributor
Posts: 2
Registered: ‎08-06-2013
Message 1 of 5
(848 Views)

Got 6 Machines, 2 with Windows 8 got online no problem 1 with windows 7, online with no problem the others all have Windows Vista and they connect to the router but only Local Access no Internet conection, 2 of them are the same exact machine and Hardware just different operating systems, 7 no problem but all 3 Vista machines won't connect, so I'm thinking it's Vista, any Help please...

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,367
Registered: ‎12-15-2010
Message 2 of 5
(813 Views)

Make sure all of your network drivers are up to date for the Vista machines, and also consider disabling IPv6 on Vista if updating drivers doesn't have a problem. For the network drivers, get them from the chipset maker, rather than the PC manufacturer. The generic drivers from the chipset maker are often a lot newer, and tend to work fine regardless.

Contributor Whiteyguitar1
Contributor
Posts: 2
Registered: ‎08-06-2013
Message 3 of 5
(789 Views)

ll give that a shot thanks 

Contributor browntbdd
Contributor
Posts: 4
Registered: ‎08-09-2013
Message 4 of 5
(752 Views)

I spoke with actiontec and others- google this issue

 

these new routers with wpa2 security will not work with Vista

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,367
Registered: ‎12-15-2010
Message 5 of 5
(723 Views)

WPA2 should work absolutely fine on Vista. It works on Windows XP which is much, much older. I've set many folks up with WPA2 security, and I even use WPA2 security here at home without an issue.

 

I'm still placing bets on this being a driver issue, or possibly something up with the way the key is being entered in. IPv6 features on Vista could be an issue still but I have not encountered any issues caused by this.

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