Customers With Disabilities
 
quick menu

No internet without a voice plan?

Reply
Contributor
Posts: 1
Registered: ‎05-15-2012

No internet without a voice plan?

Message 1 of 5 (440 Views)

I received a letter stating that as of May 6th,Verizon is no longer offering internet unless you sign up for a voice plan.First of all,I received the letter yesterday May 14th,secondly,what makes them thinks their service is so good,I won't just drop them?Looks like I'm signing up for Xfinity.Shame on you Verizon

4 REPLIES
Highlighted
Nickel Contributor
Posts: 64
Registered: ‎04-30-2012

Re: No internet without a voice plan?

Message 2 of 5 (436 Views)

If you already have a dry loop account, you will not have to add telephone unless you upgrade or change your internet in some way.

Contributor
Posts: 3
Registered: ‎06-26-2012

Re: No internet without a voice plan?

Message 3 of 5 (321 Views)

Not true.  I had Dry Loop for 2 years and this past Friday, Verizon just disconnected me with no notification and no reason.  To reconnect, they're making me get a bundled voice plan.  I ordered Xfinity today and submitted a claim with the FCC.  I should have been grandfathered in and had made no changes to the account.  In fact, I had no contact with Verizon for this line since I went to the Dry Loop 2 years ago until they disconnected me and I'm still trying to find out WHO put the order through and WHY.

 

 

MVP
Posts: 6,823
Registered: ‎12-15-2010

Re: No internet without a voice plan?

Message 4 of 5 (317 Views)

cyndie1030 wrote:

Not true.  I had Dry Loop for 2 years and this past Friday, Verizon just disconnected me with no notification and no reason.  To reconnect, they're making me get a bundled voice plan.  I ordered Xfinity today and submitted a claim with the FCC.  I should have been grandfathered in and had made no changes to the account.  In fact, I had no contact with Verizon for this line since I went to the Dry Loop 2 years ago until they disconnected me and I'm still trying to find out WHO put the order through and WHY.

 

 


Ouch. You might be one of our first posters to report such a disconnection here. I haven't seen the rest of the forums yet but before the whole mess of no longer having Dry Loop disconnects for moving to Dry Loop were common.

Contributor
Posts: 8
Registered: ‎06-29-2012

Re: No internet without a voice plan?

Message 5 of 5 (298 Views)

I was told this morning that I can not cancel my landline and keep DSL. I have been a DSL customer since 2005. Isn't since how Verizon rewards their loyal customers??

 

The whole reason I want to cancel the landline is we never use it, the $12 in taxes & govt fees and now we also have to $1.99 long distance fee for long distance we never use.

 

I'm switching my internet to Comcast and canceling the home phone as soon as Comcast is set up. Good job Verizon - losing a $50 phone bill over $1.99 long distance charge.

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
 

My Verizon

  • Check Email
  • Add or Change Services
  • Suspend My Service
  • Manage Services

Support

Watch Fios