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PHONE WORKS -- DSL WORKS, but not together at one jack. phone always works.
jamiesbeck
Newbie
‎06-09-2009 07:05 PM

i plug in my phone and it works fine.

i plug in my router and it works fine.

i plug in the spliter... one to the modem and one to the

phone filter which then goes to the phone..

the phone works and the DSL does NOT.

the light just blinks..no go.

phone always works though.  just the dsl no go.

(ive tried 3 different splitters and jacks)

 ive swapped and traded ..etc.

cant get them to work together!

help please

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Re: PHONE WORKS -- DSL WORKS, but not together at one jack. phone always works.
dslr595148
Community Leader
Community Leader
‎06-10-2009 12:40 PM
Make sure all devices that are connected to the phone line expect (meaning - not including) for the DSL modem have a filter.
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Re: PHONE WORKS -- DSL WORKS, but not together at one jack. phone always works.
jamiesbeck
Newbie
‎06-10-2009 11:42 PM

they are the ONLY 2 things connected.

one jack that works, split with the splitter they gave me and a new one i bought.

no go.

both work, just not at the same time!!!

STILL

does verizon agents not help out here??????

should i call and wait for an hour and get help from

someone that has no clue?  haha

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Re: PHONE WORKS -- DSL WORKS, but not together at one jack. phone always works.
dslr595148
Community Leader
Community Leader
‎06-11-2009 04:53 AM
If I am reading your post correctly...

Make sure that the phone has a filter and the modem DOES NOT have a filter.
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Re: PHONE WORKS -- DSL WORKS, but not together at one jack. phone always works.
jamiesbeck
Newbie
‎06-11-2009 12:01 PM
as my first post states, filter to phone none modem, thanks
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Re: PHONE WORKS -- DSL WORKS, but not together at one jack. phone always works.
dslr595148
Community Leader
Community Leader
‎06-12-2009 08:08 AM
Points to..

URL: http://www.dslreports.com/forum/r22526843-Phone-Line-and-DSL-short

Title/Location: DSLR Forums » Tech and Talk » Technical » Home Repair & Improvement » Phone Line and DSL short

Please read the whole thread.

While you may of not created that thread over there, does that sound like what is happening to you?
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Re: PHONE WORKS -- DSL WORKS, but not together at one jack. phone always works.
westom
Contributor - Level 1
‎06-12-2009 02:49 PM
  Posted:  DSL does not work with phones connected.  Phones always work with or without DSL connected.  DSL works without any phones.
 
  This is classic of something 'eating' DSL signals.  For example, you could have something (that you do not even know about) eating DSL signals.  But not enough to hinder DSL.  Add a phone with filter 'eats' enough to hurt DSL.  Possible.
 
  Also possible is something strange such as a salt growth now touching a telephone block; causing conductivity problems only when a phone is also connected.
 
  Your problem is why I always run a dedicates wire from a DSL modem direct to the NID.  And put the filter for all other wires also right there where the rest of the house connects to the NID.  To avoid failures such as yours, I put the filter far from each phone and as close to the NID as possible (without being outside).
 
  There is almost always something electrical on your wires that you don't know about.   Best is to filter everything else simultaneously with the one filter located so that all but the DSL wires are also 'after' the filter.  Then you don't have to find the weird problem such as a salt deposit that has grown to connect to one wire of a phone line.
 
  This you do know.  Failure is most likely inside your house.  If you don't solve it, expect to pay $hundred to have a professional fix it.   Better is to reinstall the filter as described.  Even if it does not solve the problem, you spend less money having that expensive tech chase all possibilities.
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Re: PHONE WORKS -- DSL WORKS, but not together at one jack. phone always works.
jamiesbeck
Newbie
‎06-12-2009 09:07 PM

are you saying filter  it BEFORE its split between the modem and the phone??

i might be up for that... im going to rewire it all tomorrow anyway.

i have read a lot of issues that is reverse of mind.. the phone doesnt work..etc.

at this point i figured it had to be some issue on my side.

i have a DIRECT line from the box outside to the jack and straight to the modem and phone.

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