Has anyone else had problems with the website builder? Last night I was on the phone with tech support for 2 hrs trying to figure out why I can't add pictures to my website. Everytime I tried to add photos or text I got the message, " The type of item you are attempting to insert has not been implemented."
It was finally recommended that I delete my page and start from scratch, which I did and still I got the same error.
Anyone have this problem and has a solution for me.
not really a solution .. but more of a workaround ....
get FTP access and use a WYSIWYG editor....
you will learn more about how the internet works in addition to being able to upload whatever file you want
I like Turtles, thanks for the suggestion. I have no idea of how to access or get access to either one of the things you suggested. If you have information on where I can get these things for free, please let me know.
As an update to this problem, I was on the phone yesterday for two hours again to finally be told that Verizon does not support the web builder or the web page function. This is a complimentary item and they do not support it. I also contacted the company that supplied Verizon with the web builder software and was told that the company that uses the software is responsible for the support.
This morning I have had several phone calls from Verizon asking me how they could help me. I told them support the products you offer complementary or not. If you don't want to support it don't offer it.
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ok then you pretty much have no choice but to connect via FTP to do your website
... a WYSIWYG ( it stands for " what you see is what you get " ) editor is a webpage creator that works like microsofat word.
FTP access is where u can remotely connect to a folder online using an FTP client and transfer files back and forth.
do a Google for " Freeware WYSIWYG HTML editor " and another for " Freeware FTP client "
pick one of each and mess around with them.
Hi redhouse, You went exactly through the same problems I did. I have been working on this for several weeks now. I think there must be something wrong with the web site builder. I read about others using a HTML editor. Did you got your problem solved by now? jonesan
I am able to add images to my personal webspace without any issue. If you can give me some more information about the process you are using, maybe I can play with it a little and see if I can find a solution.
What browser and version are you using?
What format are the images you are trying to add? (.bmp, .gif, .jpg, .jpeg...?)
How large are the files?
Can you give me a step-by-step of the path you are taking to upload the files?
Have you tried uploading the files from a different location? (For instance, if they are in your My Documents folder, try moving them to your Desktop and upload from there.)
Using an FTP client is a valid workaround, but if there's something broken then Verizon or Trellix (or both) need to fix it.