Please help - can not install modem drivers

[christine122370]

I recently installed an external hard drive.  For some reason that seems to have erased the Westell 6100 modem set up/ drivers.  I tried re-installing using the Verizon cd, but when I click account set up I get a message that I do not have administrative privileges.  I checked and I am in fact still the administrator.  Any thoughts on how to fix or why installing the back up drive would do this?  I know my DSL connection is still good because wifi is working.  This is on a MAC computer.  I called Verizon which was a joke.

[dslr595148]

By what you said, it sounds like you are using some sort of Wireless NAT router.

If you are using a Wireless NAT router to handle the public IP like I suspect, you do not need to install any drivers for that Westell 6100 modem.