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Return Fios router

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Contributor
Contributor
Posts: 1
Registered: ‎07-29-2017
Message 1 of 2
(897 Views)

Hello,

 

I have recently moved to a new apartment and transfered my Fios service.

The technician installed a new router and I have to return the old one. However, there is no indication on my account that I have to return a router. I cannot find a way to print the return package slip for UPS. Your customer service happens to be close on Saturday. Could you please contact me to solve that issue?

 

Regards,

 

Zach

1 REPLY 1
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Moderator Moderator
Moderator
Posts: 9,520
Registered: ‎03-18-2013
Message 2 of 2
(880 Views)

Hello Zesmili,

This community is meant mainly for peer-to-peer support. If you need to talk to a Verizon representative, you should contact customer service directly at 1-800-VERIZON.

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