Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

Return Fios router

Reply
Zesmili
Contributor
Contributor
Posts: 1
Registered: ‎07-29-2017

Return Fios router

Message 1 of 2
(1,024 Views)

Hello,

 

I have recently moved to a new apartment and transfered my Fios service.

The technician installed a new router and I have to return the old one. However, there is no indication on my account that I have to return a router. I cannot find a way to print the return package slip for UPS. Your customer service happens to be close on Saturday. Could you please contact me to solve that issue?

 

Regards,

 

Zach

1 REPLY 1
LawrenceC
Moderator Moderator
Moderator
Posts: 10,591
Registered: ‎03-18-2013

Re: Return Fios router

Message 2 of 2
(1,007 Views)

Hello Zesmili,

This community is meant mainly for peer-to-peer support. If you need to talk to a Verizon representative, you should contact customer service directly at 1-800-VERIZON.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.