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Severe weather reminder for our HSI customers

Severe weather reminder for our HSI customers

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Contributor Fltmedic
Contributor
Posts: 7
Registered: ‎12-27-2013
Message 41 of 43
(8,523 Views)

I've had the same issue...squirrels shewing on the line.  10 to 15 years ago Verizon would replace the line for me every 3 to 4 years when the voice quality degraded.

 

Now Verizon service has degraded as we have been having issues since October and it took them 2 months to finally agree I was correct...the squirrels have buggered the line again...but now I am on my 5th day of having the line replacement appointment pushed back daily by their automated system.

 

{please keep it relevant}

Contributor Chrislee
Contributor
Posts: 4
Registered: ‎10-07-2011
Message 42 of 43
(7,636 Views)

"When it rains, it .... STOPS" Period.  I just upgraded to "Enhanced" and its slower than the regular HSI which I'm going back to.  BTW  To skip all that automated baloney, just scream into the receiver.  You'll be amazed how fast you get a real person.  Used and abused in Highlands

Moderator Moderator
Moderator
Posts: 1,416
Registered: ‎07-06-2016
Message 43 of 43
(2,822 Views)

In order to keep discussion on the community current, this topic has been locked to prevent new replies. If you have a similar question or issue that you wish to discuss, then please feel free to post a new message on the most relevant board. Thanks!

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