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Sharing telephone and modem into one jack

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hockeyrefva
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Posts: 2
Registered: ‎08-03-2009

Sharing telephone and modem into one jack

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I carefully followed the directions that verizon gave me. Also looked it up on the internet. After everything was said and done, my internet slows down to a CRAWL. If I unplug the telephoneand filter from the jack, the internet speed returns to normal. Anyone have any clues what needs to be done. All my phones have the dsl filters and I have only one phone number. I was kept on hold for over an hour with verizon customer service then I hung up.   
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hockeyrefva
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Posts: 2
Registered: ‎08-03-2009

Re: Sharing telephone and modem into one jack

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I figured it out. The splitter I was using was bad. I went out and bought another one and evrything works!!! 

 

Thanks.

View solution in original post

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BrianMcD
Silver Contributor III
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Posts: 412
Registered: ‎05-01-2009

Re: Sharing telephone and modem into one jack

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Have you tried a different splitter and/or filter on this jack ?

 

 

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Telcoguru
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Posts: 1,796
Registered: ‎08-06-2008

Re: Sharing telephone and modem into one jack

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Are the filters plug into the phone jack or into the back of the telephone?
BrianMcD
Silver Contributor III
Silver Contributor III
Posts: 412
Registered: ‎05-01-2009

Re: Sharing telephone and modem into one jack

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Filters would be between the wall jack and the Non DSL Device (Phone, Answering Machine, Fax, etc).

 

It sounded like you were using 1 jack for both the DSL Modem and a Telephone, which would require some type of spitter.  One end would go directly to the DSL Modem and the other end would have a filter between the splitter and the phone.

If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it.
If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.
hockeyrefva
Contributor
Contributor
Posts: 2
Registered: ‎08-03-2009

Re: Sharing telephone and modem into one jack

Message 5 of 5
(5,908 Views)

I figured it out. The splitter I was using was bad. I went out and bought another one and evrything works!!! 

 

Thanks.

View solution in original post

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