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question from an old Luddite.....when using Skype with WiFi, I sometimes lose the audio or video of the other person. They say they can see and hear me fine. I assume that if I "hardwire" my notebook (Lenovo Ideapad S400) with an enthernet cable to the back of the router, the problem will be fixed.
Question: which ethernet jack in the back of the router do I plug into? There are 4 yellow jacks marked LAN and 1 white jack marked WAN. Dio I have to also somehow (temporarily) disconnect my WiFi? If yes, how do I do that? I think -- not sure -- that's what the "Airplane Mode" switich is for? Maybe not. Thank you.
Old Guy
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Any one of the yellow lan ports.
You shouldn't have to disconnect the wifi connection.
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OK, thank you.
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If hardwiring to your router doesn't fix the problem, I suggest you post the problem on the Skype forum:
http://community.skype.com/t5/Windows-desktop-client/bd-p/Windows
Fellow Skype users there should be able to offer additional steps to determine where the problem lies.
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You can use any of the four ports labeled LAN to connect. When connecting with a Cable it's best practice to disconnect from the WiFi. This will prevent the computer from randomly picking a connection to use and provide mixed results.
For improving the wireless performance, try adjusting the wireless channel. Set it to either Channel 1, 6, or 11, instead of automatic.
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Thank you Smith but you are getting too technical for this old Luddite - can you please explain how to disconnect WiFi (which is what I thought all along I had to do) and how do I change channels.
Please talk to me live I as 5 years old - I am quite serious and thank you again for your courtesy.
Old Guy
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@Larry123 wrote:
Thank you Smith but you are getting too technical for this old Luddite - can you please explain how to disconnect WiFi (which is what I thought all along I had to do) and how do I change channels.
Please talk to me live I as 5 years old - I am quite serious and thank you again for your courtesy.
Old Guy
Understandable! 🙂
To turn off the Wi-Fi, in most cases, computers will have a menu to do this. If you run Windows Vista, Windows 7, Windows 8/8.1, or 10, locate the Wi-Fi icon at the bottom of your screen. This will usually show bars when Wi-Fi is connected. Click on this, then click on the name of your WI-Fi network, and then click "Disconnect."
To re-connect, you can follow the same steps, except that you will find a "Connect" button when you select your network instead.
If you are on a Mac/Apple Computer, click on the Wi-Fi bars at the top of your screen on the menu bar, and then click "Turn off." The same process can be used to turn Wi-Fi back on.
For changing the Wireless channel, I'll explain how to do that once we've figured out if you have an improvement with a wired connection.