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Slow DL and high ping

Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎06-02-2010

Slow DL and high ping

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When I start to download or watch a video, I notice that my ping on my connection shoots up to 2000~3000ms, and my downloads only go at 30kb/s when my internet plan is suppose to be at 1.5mbps download, is there something on my side or on verizon's side that may be slowing it down?

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