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Slow DSL since night of 28 Dec 2009, Wisconsin

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Contributor
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Posts: 3
Registered: ‎12-31-2009

Slow DSL since night of 28 Dec 2009, Wisconsin

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We called their famous tech support, they again wasted over an hour reading off their check lists.

 

I know they are aware of a system clog, but Verizon will not admit fault.

 

They said they are going to monitor our connection for 24 hours.  Sounds like something Janet Natpoliano does.

 

Usual speed 800+/140

Speed the past three days... 80/120

 

This year we called for help four other times, always a problem on Verizon's end.

Verizon never explains the problem or cause, Verizon never offers a refund or a credit for wasting our time.

 

I wonder if Verizon is monitoring this

 

 

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Contributor
Contributor
Posts: 3
Registered: ‎12-31-2009

DSL TOTAL OUTAGE 31 Dec PM - 3 Jan 2010, Wisconsin

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(4,355 Views)

Verizon stinks !!

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