Okay new here but an old costumer. Well, after numerous calls to tech support and technicians coming over to my place to see the issue, nothing they can do much but to change the me from 1 router to another but theres still and on going problem in the night around 6pm-7pm i will get the speed 300-800kbps instead of 3mb that i am suppose to have. They are still resolving this issue in their central office and I know there's many people in the forum also have this issue around, have this ever been resolved or still an issue? 