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Slow internet data transfer speeds today
crnfords
Enthusiast - Level 2
‎11-06-2011 04:45 PM

What is wrong with the network today, my data transfer speed, normally averaging 2.1 to 2.7 Kbps did not get above .8 Kbps today. Using "tracert" to verify connectivity, took almost a minute just to get to my dns, and the -R option would not work at all. I called "tech support" but got nowhere, they kept telling me my line speed capability was 3.3, ignoring my complaint about data transfer speeds.

I'm in 23693 area code, anyone else here notice this problem?

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Re: Slow internet data transfer speeds today
TonyaD_VZ
Contributor - Level 3
‎11-08-2011 06:15 AM

Verizon support is in receipt of this issue. We will send you a PM to gather additional information.


Thanks,


Tonya D.

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Re: Slow internet data transfer speeds today
crnfords
Enthusiast - Level 2
‎11-08-2011 07:24 AM

Same issue during the evening hours, speed of data transfer down to 5-600 Kbps. In the morning/daytime hours it was 1800 to 2700 Kbs and then this morning it was 2100 to 2700 Kbps.

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Re: Slow internet data transfer speeds today
TonyaD_VZ
Contributor - Level 3
‎11-08-2011 08:18 AM

We have received your information. We will investigate your case and will soon contact you with a update. .

Thanks,

 Tonya D.

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